Get in touch

Circular profile picture of Russ HeptonHi 👋 I'm Russ

I turn problems into products for humans

I do this by understanding human and business needs while leveraging a human-centred, service and systems design approach.

Available for work

01 / Work

Mortgage Hub

Mortgage origination in a flash

Side view of a modern home
Dyson

Their biggest-ever digital transformation

A Dyson Supersonic Hairdryer X-ray image of a Dyson Supersonic Hairdryer
Marlowe

Smart contract ecosystem

Marlowe Logo Icon

Today, 00:00

Marlowe

Loan: Deposit ₳120.00.

A smartphone screen
Thrunotes

My very own waterproof notebook company

A Thrunotes waterproof memo book dunked under water

02 / Tool kit

  • Figma
  • Sketch
  • Adobe CC
  • Miro
  • HTML, CSS, JS
  • VS Code
  • Git & GitHub
  • Jira
  • Agile
  • Hotjar
  • Pendo
  • Google Analytics
  • Ice axe

03 / Skill set

  • UX research
  • Research synthesis
  • Ideation and design
  • Design systems
  • Content strategy
  • Prototyping
  • Usability studies
  • Front-end web development
  • Video editing and motion graphics
  • Design for print and publishing
  • Hiring and nurturing new talent
  • Mentoring and consulting
  • Making people giggle

04 / Clients

  • EcoVadis
  • Target Group
  • IOHK
  • The International Tennis Federation
  • L'Oréal
  • Atom Packs
  • Dyson
  • Google
  • Avado
  • The Body Shop
  • Munich Airport
  • John Lewis
  • Lloyds Bank

05 / Testimonials

What other humans say

A profile picture of Holley
Holley Potts

Director, Salt

Russ is not only a brilliant designer but has every part of a wonderful personality to match. Such a positive person, that would fit so well into any team. Having placed Russ into a freelance Product Design role, I have only received great feedback from the client, so if you want an exceptional designer who works independently but also harmoniously within a team, and brings those great vibes too, Russ is your man!

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Simon Thompson

Technical Project Director, IOHK

I worked with Russell on Marlowe Run, an app on the Cardano blockchain, in which users can run everyday financial contracts. While much of the Marlowe project has been pushed by technology, Marlowe Run was designed in a user-centred way, with Russell leading that work. He contributed user research and user experience design (UX), as well as turning that into an elegant and uncluttered user interface (UI) for implementation by the tech team.

It was a revelation for me to see work done in this way, and I am certain that the quality of the result is due to Russell's intelligence and wide skill set. He was able to work with the tech team to quickly understand what our system was intended to do, and led us through wire-framing and detailed design in a good-humoured and productive way. He was also quick to pick up on feedback from others in the team, and to frame his feedback to us in ways that we could clearly take on board.

I'd recommend Russell to you without reservation: he'll deliver great work, and you will not only learn from but also enjoy the process.

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Mark O'Donoghue

CEO, Avado

Russ worked at AVADO for a couple of years, mostly on our Google partnership Squared Online - as a graphic designer he's a rare combination of vision and attention to detail - and his output invariably produces the response - 'that just works…'. He spent late hours beyond the call of duty on a couple of big deadline-driven pieces - remaining good-humoured and positive throughout. I highly recommend Mr Hepton.

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Juliette Alliban

Senior Designer, LBi

I worked with Russell during his time at LBi and it was a pleasure to meet such a positive, honest, passionate and talented person. Russell is such an enthusiastic designer, extremely keen throughout the projects he worked on. I was very impressed with his portfolio work - not to be missed! He not only gets stuck in with design work, but is also a hugely imaginative thinker - and confident in his approach. I wish him all the best in his exciting creative career. He is a breath of fresh air and a great pleasure to work with.

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Ralph La Fontaine

Head of Learning Operations, CIPD

Russ is a pleasure to work with - he's hard-working, a great communicator, flexible and is always willing to go the extra mile to get a great result.

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Amanda Kent

Tutor, Arts University at Bournemouth

Russell graduated from our BA (Hons) Visual Communication course at Arts University ate Bournemouth in 2012 with a First class Honours degree. He was an outstanding student; a strong conceptual thinker who showed flare and imagination in the execution of his ideas.

Importantly he was one of those students who 'added to the course' through his charming personality and committed approach to his study. Following graduation, he enhanced his CV and experience further with successful placements at a number of top design consultancies through the D&AD New Blood Academy.

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